Jacksonville, Fla. – May 20, 2010 - Paul Davis National (PDN), the large loss specialists for Paul Davis Restoration, is providing building restoration, drying and stabilization services for Bass Pro Shops located at Opry Mills shopping center, 323 Opry Mills Drive in Nashville. The 140,000 square foot sporting goods store recently experienced devastating water damage with two feet of water throughout the structure that poured in from the recent floods. According to Howdy Russell, PDN’s Corporate Spokesperson, the company is working with the retailer’s insurance adjusters and store managers and staff to provide restoration and emergency mitigation services through next week.
According to Russell, PDN received
the emergency call from Bass Pro Shops’ local store manager on Sunday, May 1
and responded immediately to assess the damage. “The retailer will remain
closed due to the aftermath of extensive flooding in the Nashville area,” said
Russell. “The mall and its surrounding service roads are not open to the
public. We had to access the property by boat before the waters receded in order
to determine the extent of damage and next steps in our scope of work,” he
On May 3, more than 95
restoration, emergency services, and structural clean-up workers and
technicians arrived at the job site with five tractor trailers and hundreds of
pieces of large and small equipment to mitigate the flood damage. Desiccant
dehumidifiers, air movers, generators and highly-specialized drying and
contents processing equipment also arrived and are being stored in the trucks
on site. Russell expects the initial phase of the retailer’s job to be
completed by May 14. “We were the first restoration company in the shopping
center vicinity to be on site immediately and ready with full access to our own
power, heavy equipment and skilled labor,” said Russell.
“As soon as we could begin
work, PDN staff arrived at the Bass Pro Shops out parcel and began site
stabilization. We began drying the interior of the building and made special
arrangements for contents processing of some very unique fixtures such as faux
trees, taxidermy and elaborate displays along with some very high-end pieces of
merchandise and soft goods,” Russell said.
“The waters have now subsided
and we’re focusing on the drying of the building,” said Russell. The PDN staff will be on-site everyday around
the clock and will utilize available power from diesel generators due to
continuing problems with the area’s power outages and surges. “It continues to be a challenging
project. The building was severely damaged, plus we had to contain and control
the microbial growth right away. We’re working to establish a healthy and safe
environment for the building’s ongoing use as a public area,” he said.
According to Russell, the
situation was brought under control quickly and effectively through emergency
response support. “Unfortunately, this particular loss location is not
predictable, and therefore, a response strategy must be managed. There are many times when a situation
is critical, and immediate action is needed. This is where PDN has a tremendous
advantage,” Russell said. Russell says
documentation is the product PDN delivers to ensure efficient cost containment.
The company’s primary objective is to operate all loss sites efficiently by
establishing, in writing, its proposed tactics and techniques in advance of
“Prior to implementing our
proposed plan of action to stabilize and restore the Bass Pro Shops retail
location, all parties involved in the business and the insurance company were
aware of the proposed actions and pricing methodology. In this case, time was
critical and we had to establish an agreed upon course of action for work
necessary to alleviate the problems. Having a relationship with the customer’s
insurance company allowed all parties to make more effective and efficient
decisions and to make sure the resources are in place to meet the demands of
the situation,” he said.
PDN plans to work in the
Nashville market for several months.