In episode 16 of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Amanda Stichter, Operations Manager of Virtual Vision Computing.

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Mark Violand, Owner of Violand Flooring Inspections and Instruction. In the summer between 6^th and 7^th Grade he was asked to clean the carpets of his school by the custodians, and never left the industry. Like so many others, Mark cited a need to serve and help people as his main motivations to enter our industry. Almost 50 years later he is seen as one of, if not the leading voice of floor covering inspections in the US. 

In this episode of “TradeTalks: Unlocking The Experience”, R&R Publisher Mike Balzano talks with Doug Hoffman, Executive Director of NORMI. Doug chose passion over money, leaving a lucrative career in sales to become a Plumbers apprentice, and never looked back. Crediting a faith-based life for all of his success, Doug has been a pillar of our industry and a major supporter of The Experience since the event’s inception.

In this episode of “TradeTalks: Unlocking The Experience”, group publisher Mike Balzano talks with Doyle Bloss, Vice President of Marketing at HydraMaster! We learn his path to and through the industry. They talk about how he was lovingly tricked by his legendary father, Ralph, into cosigning the loan for their first family business, Steamway, how he started in the industry starting a carpet cleaning business at the young age of 15, and the origins of one of the pillars of The Experience, the “Ralph Bloss Humanitarian Award”.

In this episode of “Trade Talks: Unlocking The Experience”, R&R publisher Mike Balzano chats with Lance Eisen with NORMI! We talk about what led him to the restoration industry and his very interesting background in other fields that still had him working in his passion, which is helping people. Of course, you have to tune in to find out exactly what those things are.

In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with Jim Pemberton, Owner of Pemberton’s Cleaning and Restoration Supply. They talk about his long career and what he learned from his father, Lee, who remains a legend in the industry. Furthermore, we learn what his initial life goals were before getting into the cleaning and restoration industry. 

In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with the woman he has dubbed “The Swiss Army Knife” of our industry, serial-business Owner, and true leader, Lisa Lavender! They chat about all of the many things that Lisa has done within our industry and the exciting news about how she, along with industry veteran Barry Costa, will be taking over what was once called the “flood house” to what is now called the Restoration Pavilion and why it has been renamed.