In the latest episode of Ask the Expert, Kevin Mardegian and Tess Huge share their expertise on estimating within the restoration industry. Discover key strategies for onboarding homeowners, negotiating with adjusters, and enhancing cash flow while building a collaborative network that elevates the entire industry. Join us to learn how mastering the art of estimating can drive success in your restoration business.

Meet Kayla McGowan, the new Editor-in-Chief of R&R! With her extensive background in marketing and communications within the restoration industry, Kayla is excited to connect and explore new ways to enhance R&R's impact. Learn more about her vision and her commitment to supporting growth across the industry.

Raj Manickam, the 2024 Ralph Floss Humanitarian Award winner, exemplifies passion, leadership, and creativity in the cleaning and restoration industry, inspiring others through his commitment to community service and innovative practices.

A new Restoration Industry Management degree program is set to shape the future of the restoration industry by addressing the critical need for skilled professionals and preparing the next generation of leaders.

The RIA and KnowHow have recently collaborated to produce a landmark study aimed at assisting all restoration businesses with their business decision making, the “Cost Of Doing Business” survey. The results of the survey have long reaching implications on how all restoration businesses, large or small, can more effectively run their business. Leighton Healey, CEO of KnowHow, and Anthony Nelson, RIA Board Member and Co-Chair of the RIA Independent Pricing Taskforce, as well as  the Member Acquisition Manager & Group Facilitator at PivotMyBiz, join R&R to discuss the roots of the study, the rationale, the results, and of course how this study can help businesses today!

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We introduce this year’s Ladder Award winner, and learn all about his professional life and what he likes to do in his free time.

R&R had the pleasure of speaking with Harley Jeanise, Regional Vice President at First Onsite Property Restoration, about how to stay safe amid storms and what it will entail to restore the damage after.