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The Restoration & Remediation Ask the Expert Podcast
Stay Alert. Stay Equipped. Stay Ahead.
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights.
Email mcgowank@bnpmedia.com to suggest guests and topics.
Meet Leslie Anderson, R&R’s 2025 Women in Restoration Award winner. With over 25 years of industry experience, Leslie has built a remarkable career defined by mentorship, innovation and servant leadership.
On this episode of Ask The Expert, we’re joined by CJ Bailey of PuroClean, and he discusses how leveraging partnership and AI help improve operations, training, and consistency in day-to-day operations for restoration business owners.
In this episode of Ask The Expert, Howard Wolf shares his insights on commercial drying, that includes system complexity, why soft skills are critical, and documentation demands. This episode highlights how restorers can transition from residential to commercial drying successfully.
On this episode of Ask The Expert, Helixco’s COO, Mike Allred discusses T&M billing, ROMs, and managing large loss and CAT events. He shares valuable insights on the importance of documentation, preparedness, and financial planning.
ServiceMaster Restore’s President John Tovar shares why restoration growth is shifting from a market count strategy to a market density strategy that helps improve response times and service.
Voda CEO, CFE
Dan Claps explains how restorers can build, scale, and future‑proof their business using KPIs, people‑first culture, and smart growth strategies.
On this episode of Ask The Expert, Mark Davis shares how PuroClean and Signal Restoration Services drive long‑term franchise growth, data‑driven strategy, and industry leadership.