PuroClean recently offered its inaugural Microbial Warriors training program, which proved a huge success with new and seasoned franchises. Here, Jeff Jones, master trainer of the Artemis Biorisk Training Academy’s Microbial Warriors Experience, and Darren Hudema, director of training and technical services with PuroClean, dive deep into what made the course so impactful. They cover everything from what biohazards and infectious agents are, to forensic restoration training tips, to the state of forensic restoration. 

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.

FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.

Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.

In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.