PuroClean recently offered its inaugural Microbial Warriors training program, which proved a huge success with new and seasoned franchises. Here, Jeff Jones, master trainer of the Artemis Biorisk Training Academy’s Microbial Warriors Experience, and Darren Hudema, director of training and technical services with PuroClean, dive deep into what made the course so impactful. They cover everything from what biohazards and infectious agents are, to forensic restoration training tips, to the state of forensic restoration. 

Jeff Cross joins host Kayla McGowan to discuss AI in industry media, the value that deadlines bring, collaboration, and why coffee is part of their workflow.

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.

In the final Women in Restoration episode, Staci Sargent shares how leadership, training, and real-world experience are shaping the industry. She highlights the importance of structure, accountability, and continuous learning in building confident restoration professionals.

With over 50 years in the restoration industry, Darren Hudema has built a career centered on education, service, and giving back. He reflects on the power of leadership, mentorship, and industry collaboration.

Alma West of Quick Dry Water Restoration and Magdalena Rebuild shares how she built her businesses by focusing on leadership, communication, and improving customer experience.