PuroClean recently offered its inaugural Microbial Warriors training program, which proved a huge success with new and seasoned franchises. Here, Jeff Jones, master trainer of the Artemis Biorisk Training Academy’s Microbial Warriors Experience, and Darren Hudema, director of training and technical services with PuroClean, dive deep into what made the course so impactful. They cover everything from what biohazards and infectious agents are, to forensic restoration training tips, to the state of forensic restoration. 

On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry.

On this episode of Ask The Expert, we’re joined by CJ Bailey of PuroClean, and he discusses how leveraging partnership and AI help improve operations, training, and consistency in day-to-day operations for restoration business owners.

In this episode of Ask The Expert, Howard Wolf shares his insights on commercial drying, that includes system complexity, why soft skills are critical, and documentation demands. This episode highlights how restorers can transition from residential to commercial drying successfully. 

On this episode of Ask The Expert, Helixco’s COO, Mike Allred discusses T&M billing, ROMs, and managing large loss and CAT events. He shares valuable insights on the importance of documentation, preparedness, and financial planning. 

ServiceMaster Restore’s President John Tovar shares why restoration growth is shifting from a market count strategy to a market density strategy that helps improve response times and service.

Voda CEO, CFE Dan Claps explains how restorers can build, scale, and future‑proof their business using KPIs, people‑first culture, and smart growth strategies.