With CAT season coming soon, we invited Avelina Lamb, owner of PuroClean of Chandler, to discuss her franchise’s approach to growing CAT restoration services since its opening in 2018. She shares advice based on work in Louisiana following Hurricane Ida, as well as fire and smoke damage projects in Colorado following recent wildfires. Lamb covers proper preparation, adapting to the cultures of local customers, working with insurance adjusters, collaborating with fellow franchises and more. She also offers advice to women looking to advance in the restoration industry and talks about how running a restoration business compares to her experience running a surgery practice and real estate business.

Asbestos experts discuss testing triggers, working before the results are received, and best practices for restorers to manage their risk, protect their teams, and stay compliant.

Holly Baldwin of DocuSketch shares how restoration companies can build homeowner trust using service, communication, technology, and partnerships.

Klark Brown and Mike Ellis discuss modern restoration, collaborative training, and networking opportunities in this episode of Ask The Expert.

Overcome cash flow challenges and insurance delays with expert tips from National Claims Funding’s Ilana Ben-Ezra.

Industry expert Becky Callegan explains how HVAC systems impact indoor air quality, customer health, and restoration outcomes and why collaboration is essential.

Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry.