Scott Harding is provincial manager of S.A.H Disaster Restoration Services, Vancouver Trauma Cleaning, and BC Trauma Cleaning Group, serving British Columbia. In this episode of Ask the Expert, Harding talks about the grind behind his company’s growth, including the long hours and wearing of many hats. He shares his journey from laborer to leader and his approach to keeping up with the times, from expanding service offerings to partnering with one of British Columbia’s largest healthcare providers to embracing innovative technology to investing in safety and training.

On this episode of Ask The Expert, Steve White, PuroClean’s President, shares why intentional leadership and company culture are essential to long-term success in the restoration industry. He shares how balancing growth with sustainability helps improve performance and builds resilience.

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses.

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.

FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.

Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.