Scott Harding is provincial manager of S.A.H Disaster Restoration Services, Vancouver Trauma Cleaning, and BC Trauma Cleaning Group, serving British Columbia. In this episode of Ask the Expert, Harding talks about the grind behind his company’s growth, including the long hours and wearing of many hats. He shares his journey from laborer to leader and his approach to keeping up with the times, from expanding service offerings to partnering with one of British Columbia’s largest healthcare providers to embracing innovative technology to investing in safety and training.

In this episode of Ask The Expert, Robb Harrell of DocuSketch shares his insights on how the restoration triangle is evolving and what it will take to improve the claims ecosystem. He also shares how shared data, technology, and communication can reduce unnecessary friction. 

Becky Edgren of Puroclean shares her leadership journey and advice for women in the restoration industry, focusing on mentorship, growth, and impact on the industry.

On this episode of Ask The Expert, Alex Duta shares how AI is transforming restoration operations, claims, and business growth. He also shares practical insights on how restorers can effectively adopt AI to improve their efficiency and completive edge.

On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry.

On this episode of Ask The Expert, we’re joined by CJ Bailey of PuroClean, and he discusses how leveraging partnership and AI help improve operations, training, and consistency in day-to-day operations for restoration business owners.

In this episode of Ask The Expert, Howard Wolf shares his insights on commercial drying, that includes system complexity, why soft skills are critical, and documentation demands. This episode highlights how restorers can transition from residential to commercial drying successfully.