As countless restoration companies struggle to find and keep employees, Caleb Brunz, head coach and president of Paul Davis of Greater Minneapolis & St. Paul, has more people wanting to work for his franchise than he has openings. He has also launched a non-profit, Pathways Trades Academy, to feed a healthier pipeline of talent into restoration and other trades. This Ask the Expert episode dives into how his company invests in its people and embraces them as its competitive advantage, from compensation to company culture to development to DEI. It also explores the work Brunz is doing to attract more people into the industry overall.

Matt Cook of HomeTeam Inspection Services discusses indoor air quality, inspection, pre-remediation, and how restorers can build stronger relationships with inspectors on the latest episode of Ask The Expert.

On this episode of Ask The Expert, Steve White, PuroClean’s President, shares why intentional leadership and company culture are essential to long-term success in the restoration industry. He shares how balancing growth with sustainability helps improve performance and builds resilience.

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses.

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.

FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.