Staffing is a struggle for many restoration companies. In fact, finding skilled workers, increasing wages and retaining labor are the top three challenges they face, according to R&R’s 2021 State of the Industry report. In this Ask the Expert episode, Leighton Healey, CEO of KnowHow, details the recently launched Restoration Workforce Survey, open through early 2022. Its aim is to shed light how the industry can attract and retain qualified workers. To take the survey, visit restorationsurvey.net.  

Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry. 

Find out why partnerships, resource sharing and strategic planning are a big part of restoration business success in this episode of Ask The Expert with Jim Kowalski.

Get an inside look at INTRConnect 2026 with Garret Gray. From keynotes and tech trends to strategies for restoration and insurance professionals. This is an event you won’t want to miss!

Learn how restoration companies can scale for future disasters with expert tips on technology adoption, resource mobilization and customer communication strategies.

Discover how CAT response is evolving with drones, AI and predictive analytics that help improve disaster preparedness and restoration outcomes for 2026 and beyond.

JoAnn Wiechmann discusses emotional intelligence, customer care and team culture in restoration, offering insights for building trust and resilience.