As contractors move from pen and paper to digital documentation of everything from jobsite photos and 3D scans, to project estimates, to invoices and P&L, they’re left wondering what happens to the data they share on third-party platforms. In this episode, Kelly Ruane Melchiondo, attorney and partner with the Bilzin Sumberg Construction Law Group, answers commonly asked questions on the intersection of law, construction and data privacy + security.

JoAnn Wiechmann discusses emotional intelligence, customer care and team culture in restoration, offering insights for building trust and resilience.

Nick D’Urbano shares how AI and technology help restoration businesses boost leads, optimize customer experience and gain a competitive edge in the market. 

Learn why it’s crucial for restoration contractors to understand markup vs. margin and overhead to avoid costly mistakes and improve their profitability.

Hear from Kaylin Glaspie, R&R’s 2025 Technician Award Winner, as she shares insights on her career, leadership and advice she has for fellow restoration professionals.

Learn how restoration businesses can grow through strategic referral partnerships with plumbers, realtors and services professionals with Chris Matts.

Explore the hidden health risks of indoor air pollution with Dr. Iyad Al-Attar, from health impacts to filtration failures and building design innovations.