In this Ask the Expert podcast, recorded in late October of 2020, Michelle is joined by ServiceMaster franchise owner Nasutsa Mabwa. She discusses the importance of proper ventilation during COVID-19 cleaning and disinfection services, and how her company has been able to help a variety of customers during the pandemic. Stick around for the full video to hear more about Nasutsa's journey into the restoration industry!

This episode of Ask The Expert features Beth Toenies of BELFOR Franchise Group. She shares franchising advantages, operational support, and growth opportunities in the restoration industry.

Asbestos experts discuss testing triggers, working before the results are received, and best practices for restorers to manage their risk, protect their teams, and stay compliant.

Holly Baldwin of DocuSketch shares how restoration companies can build homeowner trust using service, communication, technology, and partnerships.

Klark Brown and Mike Ellis discuss modern restoration, collaborative training, and networking opportunities in this episode of Ask The Expert.

Overcome cash flow challenges and insurance delays with expert tips from National Claims Funding’s Ilana Ben-Ezra.

Industry expert Becky Callegan explains how HVAC systems impact indoor air quality, customer health, and restoration outcomes and why collaboration is essential.