Good Monday morning to you,

A friend of mine recently approached me after reading a booklet I wrote a few years ago titled Overcoming Stage 2 Stall. The booklet addresses symptoms and remedies for four of the leading causes of this condition.

In this Monday Morning Notes series, I respond to his request by expanding on remedies for one of the causes I call Checking Out.

If you’d like a copy of the booklet, you can download it for free at Violand.com/stage-2-stall.

Enjoy!

Chuck

FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.

Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.

In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.

Jeff Cross joins host Kayla McGowan to discuss AI in industry media, the value that deadlines bring, collaboration, and why coffee is part of their workflow.