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The Restoration & Remediation Ask the Expert Podcast
Stay Alert. Stay Equipped. Stay Ahead.
Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights.
Email mcgowank@bnpmedia.com to suggest guests and topics.
Learn about the latest trends in disaster-resistant housing on 'Ask The Expert' with Robb Harrell, VP of Product Development at DocuSketch. Gain insights into generational differences, homeowner investment trends and the pivotal role of insurance carriers in promoting resilient materials. Learn expert tips on collaboration and strategies to advocate for durable building practices.
ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.
Jeff Cross joins host Kayla McGowan to discuss AI in industry media, the value that deadlines bring, collaboration, and why coffee is part of their workflow.
PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.
Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.
In the final Women in Restoration episode, Staci Sargent shares how leadership, training, and real-world experience are shaping the industry. She highlights the importance of structure, accountability, and continuous learning in building confident restoration professionals.
With over 50 years in the restoration industry, Darren Hudema has built a career centered on education, service, and giving back. He reflects on the power of leadership, mentorship, and industry collaboration.