What is the extent of the reach of the Consumer Protection Act (CPA) and the liability exposure of individual professionals? Historically there has been a separation between agents of an organization and the company which holds the contractual relationship with its customer.

The recipients were selected by an independent, distinguished panel of ten business ethics experts and will be recognized at the annual Torch Awards for Ethics luncheon at Bartolotta Catering at the Italian Community Center in Milwaukee beginning at 11:00 a.m. on Wednesday, May 15, 2019.

Are restoration contractors unethical for making a profit? Absolutely not. Good restoration professionals are not "ambulance chasers". Profits make it possible for the training, equipment, and professional personnel needed to be there for people when they are needed the most. Annissa explains more about it in this week's Ask Annissa. 

Why do we as a whole, the disaster restoration industry, allow unethical and fraudulent contractors to continue to operate within our industry? I know you’re probably saying to yourself “…what?

I believe that part of success both personally, professionally, as well as individually and collectively as a company is doing the “right thing” and feeling good about what you do.  

Like many restoration contractors, Tom Laska has heard the noise since he started ICC Restoration & Cleaning Services more than 25 years ago: Adjusters disagreeing with contractors over work estimates.