Jane Blanchard

Articles by Jane Blanchard

Frustrated woman contacting customer service about a delivery problem

Great Service is Your Competitive Advantage

Better communication, stronger relationships, and exceptional customer service help restorers win more jobs

July 21, 2026

Great customer service, communication, and relationships help restorers earn more five-star reviews, referrals, and repeat business.

Why Human Communication Still Matters During Hurricane Restoration Response

Live answering phones and empathy help restoration companies build trust with customers when disasters like hurricanes strike

Jane Blanchard

May 21, 2026

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Human communication and live answering during hurricane response in the restoration industry improve trust, response, and customer experience.

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

Articles by Jane Blanchard

Great Service is Your Competitive Advantage

Why Human Communication Still Matters During Hurricane Restoration Response

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