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Articles by James Hatfield

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How Technology is Helping Restoration Teams to Tackle the Skilled Labor Shortage

Digital tools help restoration professionals do more with less and scale their operations efficiently

James Hatfield

October 1, 2025

As skilled labor shortages grow, restoration companies are turning to technology to boost their productivity, reduce burnout and meet the rising demand.

Hands holding smartphone taking pictures

Real Time, Real Work and Real Results: How Live Video Is Changing Restoration

Live video is Revolutionizing the Restoration Industry’s Response and Documentation

James Hatfield

August 26, 2025

From remote assessments to AI-powered reporting, live video is transforming how restoration professionals’ response, document and communicate, faster and smarter than ever before.

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Popular Stories

Ask the Expert - Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today

Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today

Ask the Expert - Margin vs. Markup: The Costly Confusion in Restoration

Why Understanding Markup, Margin and Overhead is Critical for Restoration Success

mold spores

Mold and Mental Health: The Dual Crisis Facing Indoor Environmental Remediation Teams

Events

January 20, 2026

INTRCONNECT

Dive into the latest trends, innovations, and best practices shaping the future of property insurance and restoration.

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

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Poll

Technology Innovations

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Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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