Articles by James Hatfield

three young businesspeople working together on a laptop in their office late night

How Technology is Helping Restoration Teams to Tackle the Skilled Labor Shortage

Digital tools help restoration professionals do more with less and scale their operations efficiently

October 1, 2025

As skilled labor shortages grow, restoration companies are turning to technology to boost their productivity, reduce burnout and meet the rising demand.

Hands holding smartphone taking pictures

Real Time, Real Work and Real Results: How Live Video Is Changing Restoration

Live video is Revolutionizing the Restoration Industry’s Response and Documentation

James Hatfield

August 26, 2025

No Comments

From remote assessments to AI-powered reporting, live video is transforming how restoration professionals’ response, document and communicate, faster and smarter than ever before.

Why Travelers Fought a Fire Claim for Invisible Smoke Damage

The First 10 Minutes: How Technicians Establish Control on CAT Loss Sites

engineer sketching a construction project

Xactimate First Pass Accuracy: Actionable Profile’s Live Guidance Reduces Rework

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Events

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logo The Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

View All Submit An Event

Poll

Hiring Challenges

View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products

Stay ahead of the curve with our newsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!

Design, CMS, Hosting & Web Development :: ePublishing