Articles by James Hatfield

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How Technology is Helping Restoration Teams to Tackle the Skilled Labor Shortage

Digital tools help restoration professionals do more with less and scale their operations efficiently

October 1, 2025

As skilled labor shortages grow, restoration companies are turning to technology to boost their productivity, reduce burnout and meet the rising demand.

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Real Time, Real Work and Real Results: How Live Video Is Changing Restoration

Live video is Revolutionizing the Restoration Industry’s Response and Documentation

James Hatfield

August 26, 2025

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From remote assessments to AI-powered reporting, live video is transforming how restoration professionals’ response, document and communicate, faster and smarter than ever before.

Stop Using the “Drink Test” for Water Loss Classification

Vince Scarfo Lead Government Affairs Advocacy

The Restoration Industry Association Appoints Vince Scarfo to Lead Government Affairs Advocacy

construction worker using smartphone over architectural plans

Estimate Like a Pro: Why Soft Costs Matter in Restoration Projects

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