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Home » Authors » Leighton Healey

Articles by Leighton Healey

restoration training

Restoration Companies Need to Take a Fresh Approach to Training

3 Ways to Improve Employee Education
Leighton Healey
September 27, 2021
No Comments

With just a few simple tweaks, you can get your training on track and ensure your restoration business is ready for whatever storms come. Leighton Healey shares three ways you can improve staff training and see instant improvement in morale and efficiency.


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1-star reviews

The True Cost of a 1-Star Review for Your Restoration Business

Leighton Healey
August 3, 2021
No Comments
Studies show that 93% of consumers say reviews impact their purchasing decisions. In fact, nothing has a larger influence on a customer’s buying decision than their impression of a company’s online reviews – especially if they don’t have a lot of pre-existing knowledge of the industry. 
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online reviews

The Results Are In: Analysis 1,000 Bad Online Reviews of Restoration Companies & Why They Happen

Here’s what was discovered about which projects fail, and why.
Leighton Healey
March 30, 2021
No Comments
Which projects fail, and why.
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