Contents restoration - Articles - Page 9 | Restoration & Remediation Magazine

Ask Annissa: Customer Complaints

September 5, 2018

What do you do when your restoration business is getting complaints, or garnering not-so-raving reviews? It's all about listening to your clients. Annissa tells us all about it in this week's Ask Annissa.

What's in the Little Black Box?

Find out at Preparing to Respond!

Annissa Coy

August 28, 2018

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Check out this great teaser video from Annissa's husband, Kevin, on some secrets you'll learn at Preparing to Respond - and how to get your little black box.

Ask Annissa: You Referred a Job, They Messed Up

Annissa Coy

August 23, 2018

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What do you do when you refer a job to another contractor, then that contractor messes up?

Register NOW for RIA Strictly Contents Conference

October 25-26, 2018 | Motor City Casino & Hotel | Detroit, MI

July 30, 2018

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Two-day conference will allow attendees to expand their knowledge and participate in hands-on learning

Ask Annissa: Recommended Equipment for Contents Restoration

July 25, 2018

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What equipment is recommended for a startup contents restoration company?

RIA News: July 2018

July 3, 2018

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Early-bird pricing ends July 16 for September 2018 courses.

Ask Annissa: Clean it or destroy it?

June 6, 2018

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How do you determine the value of an object to decide whether it is worth cleaning or not?

Ask Annissa: When the Insured Thinks They Won the Lottery

Annissa Coy

May 31, 2018

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As the restoration contractor, a client who plans to get the most out of the insurance company through stretching values and being deceitful can put you in a tough place between wanting the customer to be happy and also being honest with the adjuster about what's going on at the loss.

Register NOW to Save on RIA Certification Courses in September

Early-bird registration ends on July 16, 2018.

May 3, 2018

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Registration is available for RIA's Building Science, Contents Science & Theory, Project & Risk Management, and Water Loss Specialist Prep Course & Exam.