FirstService Corp. appointed Elizabeth Carducci to its board of directors. The addition of Carducci expands the board to nine directors, eight of whom are independent directors.
Carducci brings relevant and deep domain expertise to FirstService, particularly centered around her leadership working with technology-driven organizations in the areas of customer and employee experience. She is currently an advisor and investor in early stage companies, having recently retired from a 21-year career at Medallia, a software company in the customer experience space.
As a member of the founding team, Carducci joined Medallia in 2001 and helped grow the company to 2,000 employees and more than $500 million in annual revenues. Carducci held numerous operational roles during her tenure at Medallia, culminating in her position as chief revenue officer.
Prior to joining Medallia, Carducci led the global contact center organization for Starwood Hotels, with previous roles at ITT Sheraton and Deloitte. She holds an MBA from Stanford University and a bachelor of science in electrical engineering from the Massachusetts Institute of Technology.
“We are extremely pleased to have Elizabeth join the FirstService Board,” said Jay Hennick, chairman of FirstService’s board of directors. “Elizabeth is a knowledge leader in driving technology-enabled client and employee experience, which are also key ingredients to the success and growth of our brands. We look forward to capitalizing on Elizabeth’s expertise in these areas to further drive operational excellence and value across all of FirstService’s businesses.”