Steamatic, Inc. has selected ClientRunner Software, Inc. as its exclusive provider of online and mobile workflow/customer relationship management applications for their corporate and franchise system, according to a report on franchising.com. Individual franchises have already begun the training process and will begin implementing the new technology this month.
Steamatic's transition to ClientRunner will allow its restoration and cleaning franchise system to be integrated with XactAnalysis to help provide better real-time reporting to the insurance carriers and improve Steamatic's quality assurance to its customers.
"We are excited to be able to offer our franchisees a simple, efficient solution for their CRM and workflow needs,” says Steve Willis, President of Steamatic, Inc. “Steamatic's switch to ClientRunner is actually the first phase of our plan to improve overall technology for our franchise system,"
Adds Scott Severe, ClientRunner President & CEO: "Steamatic's long and rich reputation for service, quality and innovation are a great fit with ClientRunner's unique vision of providing world class tools and support at the leading edge of technology. We appreciate this further validation that national providers of property restoration services are embracing the groundbreaking mobile workflow technology that we are able to provide."