FirstOnSite Restoration, recently named one of Canada’s best-managed restoration companies, has released FirstOnSite SOS, a mobile app for the Android, Blackberry and iPhone designed to provide a direct connection between the company and its clients, according to a press release.
The app was released in conjunction with the recent Emergency Preparedness Week (May 4-10).
“We are very excited to launch our mobile app as a tool to help our customers get in touch with us with, quite literally, the touch of a button,” said Nathan Belcher, FirstOnSite Director of Information Technology. “We all understand that stress is very high during a disaster situation, so we developed an application that will allow people to get in touch with help as quickly as possible.”
Developed in-house, the SOS application is easy to use and connects customers directly with the 24-hour emergency response centre without having to dial − it’s a simple “click to connect.
“Our ongoing dedication to innovation has enabled us to improve the customer experience while exceeding industry standards,” says Bruce Derraugh, FirstOnSite Chief Commercial Office. “This mobile app is a product of how we’ve been reimagining technological solutions in our restoration industry. mobileCT, has proven to be a huge success in reducing the job cycle time, and we’re building on that.”