Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • EDUCATION
    • KnowHow.
    • Podcasts
    • Trade Shows & Expos
    • Training & Certification
    • Webinars
    • Whitepapers
  • TOPICS
    • Water Damage
    • Fire & Smoke Damage
    • Mold
    • Contamination
    • Odor
    • Contents
    • Architecture
    • Catastrophe
    • Cleaning
  • BUSINESS
    • Managing Your Business
    • Insurance/Legal Matters
  • BUYER'S GUIDE
  • VIDEOS
    • Ask Annissa
    • Ask the Expert
    • Ironclad Marketing Minute
    • TradeTalks
    • Video Channel
  • INFOCENTER
    • Mold and Mycotoxins
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • EMAG
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP

Large-Scale Art Collection Claims: Protecting Private and Corporate Assets

By Heather Becker
August 23, 2007


The conservation of art, artifacts and decorative objects is a field that has been practiced, performed and refined over hundreds of years. To this day new techniques and materials are being tested and utilized to further refine this marriage of art and science.

Art conservation overlaps with the restoration industry when a residence, company or institution housing items of a more sensitive nature is exposed to damage (by fire, water, mold, ice or wind, for example). It is in these situations that a specialist is needed to assist in the handling, removal and treatment of these items.

For Example

It is 8 a.m. and, after a 5-hour flight and a 2 ½-hour drive, we know there is still a long day ahead. We are soon greeted by three distraught, teary-eyed collection managers whose spring break was cut short when the climate control system malfunctioned in their art storage vault, resulting in more than 900 wet paintings, drawings, prints and artifacts, some of which are already covered in mold. Understandably, the clients were overwhelmed and did not know what to do.

After an initial inspection of the vault and the collection, we quickly set up a staging area to inventory, examine and photograph each piece before preparing it for transportation to The Chicago Conservation Center (The Center) for triage. We remove and assess the most valuable and significant pieces first, then divide the vault and remove the remaining items section by section to ensure that nothing would be overlooked. It is pertinent to the success of the upcoming triage stage that the collection be transported in an air-ride, climate-controlled truck to ensure the fragile condition of the art would not be further compromised.

Immediately on arriving at The Center, teams organized according to specialty carefully un-frame and stabilize each piece. After triage, conservators examine each piece and determine what treatments will be necessary to return each piece to its pre-loss condition. Approximately 98 percent of the collection was saved because of our ability to quickly respond and triage.

Large-Scale Recovery Strategy

Large-scale art collections often represent a considerable asset to the private, corporate, or institutional owner. The experience of handling hundreds of high-volume disaster scenarios involving art and artifacts, including some in the aftermath of Hurricane Katrina, provides invaluable knowledge for the future. The Center has assisted with the recovery of many large corporate collections, such as the LaSalle Bank photography and print collections. More recently, due to several university claims, we have employed a large-scale recovery strategy that follows a series of guidelines established over several years:
  • Is there a disaster plan in place? If not, detail the situation for future disaster prevention planning.
  • Assemble a disaster response team and establish protocol.
  • Visit on-site immediately and document the collection in situ.
  • Establish safety needs and environmental requirements.
  • Set up a safe staging area on-site to make an official inventory including medium, dimensions, artist, frame/mount, date and title, if available.
  • Photograph every piece individually and offer any triage required.
  • Establish safe packing, handling, and transportation based on the material.
  • Transport in alarmed, climate-controlled, air-ride vehicles.
  • Unload, examine, and test each item for condition and treatment assessment.
  • Prepare a written report with condition, treatment recommendations, and cost and time involved for each item, including a collection summary. This includes establishing pre-loss and post-loss damages.
  • Triage items in need of immediate care and stabilization after written authorization.
  • Slowly, under controlled and monitored conditions, return the pieces back to a stable environment of temperature and humidity controls ranging from 68-72 degrees Fahrenheit and 40 percent to 50 percent humidity.
  • Await approval of treatment and, once written authorization is received, proceed with conservation treatment recommendations.


Lessons Learned

After reviewing many scenarios and recoveries over the years, we tend to see a host of repeated lessons learned. Using this information as a preventive tool is our current lecture focus across the nation
  • Keep art collection information off site: policy documents, disaster plan, disaster team members and phone numbers, inventory, appraisals, and documentation/photography.
  • Establish a disaster plan and a designated full-scale team in advance.
  • Thoroughly walk through and review a punch list for all warehouse storage exposures.
  • Thoroughly review and collect advice on any basement or first floor exposures.
  • Consider climate exposures relative to art collection mediums. Example: panel pictures in a dry climate like Arizona are at risk of splitting – or photography in a hot and humid environment like Florida at risk of adhering to framing materials.


On-site Tips

When on-site dealing with art, there are additional details that need to be considered: correct identification (artist, title, medium dimensions); cause of damage; condition stability; risk of transportation; insurance status/coverage during transport; best method of transportation and proper packing/crating procedures. A specialist in art conservation will have insight from years of experience and can advise how to best manage the situation. For example:

As soon as the property can be safely entered, immediately document in-situ and contact the broker/insurance and experts/conservators. The conservation company will advise on the process of response and removing items of concern. Items with damage or of concern should be moved as soon as possible to a controlled area where they can be safely kept from further damage and harmful exposures.

As items are removed, they should be inventoried with a brief written notation and then photographed. Numbering each item (or bar-coding if possible) and creating an inventory will assist in the management of the recovery process. Although it is important to address the items in a timely manner, a few moments spent ensuring precise records are kept can be invaluable going forward.

During recovery, if items become structurally unsound, be sure to retain all components where possible and keep them together. Bag and label any pieces that come loose for easy identification.

Never assume an item is a loss. During the recovery stages, all items that can be removed should be considered for examination, until a conservator deems an item a total loss.

Wet or damaged property should be transported as soon as possible to a conservation laboratory or temporary facility for immediate safety and triage when necessary. When dealing with significant and/or high-end property, experts can assist with transport in a climate-controlled air-ride truck. If it is necessary to ship property through a national carrier, begin the process immediately so that items can be assessed by experts prior to the occurrence of any fast drying which can potentially cause irreversible results. Books and works of art on paper can be shipped in coolers with ice packs so that they can be kept in their current state.

During triage, conservators will carefully review each piece and undertake slow, controlled and monitored drying as necessary.

Once items are stabilized, a conservator should prepare a thorough condition report of each piece and provide detailed treatment recommendations with photography for your review. This process should include consultation with clients to determine which items are eligible for conservation and expected treatment outcomes, as well as any items that are potentially a loss.

When private and corporate assets are held within an art collection, a timely response can make the difference in saving the value of the collection. It takes years of experience to build an understanding of what to do and how. Having a conservator on your team for these scenarios can be an invaluable addition to your restoration and recovery services.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

For more than 23 years The Chicago Conservation Center has provided disaster response services for art collections large and small throughout the country. Whether in response to fire, water, mold, wind, or everyday accidental damage, The Center’s disaster response professionals can provide nationwide pick-up and delivery services, on-location inventory, triage, photography, and condition reports for private, corporate, and non-profit collections. Visit www.chicagoconservation.com for more information.

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • mold remediation

    Fighting Mold and Bacteria Damage

    Successful mold remediation can be multidisciplinary,...
    Cleaning and Sanitation
    By: Josh Woolen
  • certifications and licenses for restoration professionals

    Certifications and Licenses Every Restoration Company Needs

    Restoration companies need to make sure they have the...
    Restoration Training/Education
    By: Sharon Elzarat
  • a wall covered in moss and fungus

    Zero Tolerance for Toxic Molds: Essential Steps for Successful Remediation

    Understanding the importance of zero tolerance for toxic...
    Mold Remediation
    By: Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS and Kendra Seymour
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • eNewsletter
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Popular Stories

water on basement floor

How Much Water Causes Water Damage?

hurricane

To CAT or not to CAT? Who Should Stay Home

flooded living room

Baseboard Water Damage - Causes, Repair and Prevention

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Events

September 3, 2025

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoJoin us in Las Vegas for The Experience Convention & Trade Show, the leading event for cleaning, restoration, and remediation pros, packed with hands-on demos, expert speakers, and high-impact networking. Happening September 3–5, 2025 at Caesars Forum—this is where the industry comes to learn, connect, and grow!

View All Submit An Event

Poll

Doffing PPE

When you are doffing your PPE, do you sanitize between every step?
View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products
Prepare for CATASTROPHE with R&R!

Related Articles

  • Insurers Profit from Large Scale Natural Disasters

    Cross Examination: Insurers Profit from Large-Scale Natural Disasters

    See More
  • Xactware, CCC give claims professionals direct access to art restoration services

    See More
  • Protect Your Assets: Covenants Not to Compete and Nondisclosure Agreements

    See More

Related Products

See More Products
  • fires out.jpg

    Fire’s Out, Now What? Vol. I & II

  • Water-Damage---Part-2.gif

    Water Damage - Mitigation & Restoration Volume II - Technical Procedures

  • thumbnail.jpg

    Complete Marketing Manual for Restoration & Mitigation Contractors

See More Products
×

Stay ahead of the curve with our eNewsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • SIGN UP TODAY
    • Create Account
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing