Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • EDUCATION
    • KnowHow.
    • Podcasts
    • Trade Shows & Expos
    • Training & Certification
    • Webinars
    • Whitepapers
  • TOPICS
    • Water Damage
    • Fire & Smoke Damage
    • Mold
    • Contamination
    • Odor
    • Contents
    • Architecture
    • Catastrophe
    • Cleaning
  • BUSINESS
    • Managing Your Business
    • Insurance/Legal Matters
  • BUYER'S GUIDE
  • VIDEOS
    • Ask the Expert
    • TradeTalks
    • Video Channel
  • THE EXPERIENCE
    • Convention & Trade Show
    • R&R Special Issue
  • EMAG
    • eMagazine
    • Archive Issues
    • Contact
    • Advertise
  • SIGN UP

New Initiatives Benefit Restoration Industry

By Patricia L. Harman
December 8, 2009
The past several years at RIA have been best exemplified by one word: change. The organization changed its name almost three years ago to better illustrate what its members do on a daily basis - they restore damaged buildings, improve and address IAQ issues, and clean and restore damaged contents.



The past several years at RIA have been best exemplified by one word: change. The organization changed its name almost three years ago from the Association of Specialists in Cleaning and Restoration (ASCR) to the Restoration Industry Association (RIA) to better illustrate what its members do on a daily basis – they restore damaged buildings, improve and address indoor air quality and environmental issues, and clean and restore damaged contents.

Now the organization is taking the lead on several key initiatives that will impact not only the members of RIA, but the entire cleaning and restoration industry for years to come.

The first initiative has been in development for the last 14 months. The Glossary of Restoration Terms defines those words used by cleaning and restoration contractors in the daily course of their business. Conveying a consistent message when communicating with clients, insurance companies and vendors when writing contracts and seeking payment is critical to each restoration company’s success.

The Glossary is almost complete and is currently going through its final review. It will be available for public use and comment early in 2010.

The role of restoration contractors is to handle unplanned construction in emergency situations, and a critical component missing within the industry has been a lack of standardized contracts similar to those used by the American Institute of Architects (AIA) and the National Association of Home Builders (NAHB). An RIA task force is currently developing four basic contracts, three of which will apply to both residential and commercial projects. The first contract to go into drafting is an emergency services agreement, and when completed, the remaining contracts will encompass 13 standardized attachment forms.

An RIA Accounting Task Force is working parallel to the Glossary task force to create an accounting standard for property-damage repair, using standardized terminology from the glossary. The central focus of the accounting standard is the separation of project expenses that are sometimes charged as overhead and thereby denied full reimbursement by some insurance companies.

This document will be an invaluable tool for contractors because it will illustrate for clients and insurance companies what expenses should be covered as part of the restoration process, and which are part of company overhead.

One of the most significant projects the RIA will be undertaking is the development of an ANSI-recognized standard related to fire-damage restoration. A subcommittee of the Indoor Environmental Standards Organization (IESO) will be taking the existing RIA Guidelines, recognized by the industry as a de facto fire damage standard, and using them as the basis for the new internationally recognized standard.

These long-term projects require a significant number of volunteers with various types of restoration experience. Anyone interested in participating on one of the subcommittees involved with drafting the standard should send an e-mail to Executiveoffice@restorationindustry.org with the subject line “Fire Damage Standard Volunteer.”

  Certified Restorer Certification
The Certified Restorer (CR) has long been recognized as the pre-eminent certifications in the industry and was the first created to recognize the body of knowledge required for fire damage restoration professionals. In 2010, RIA will begin updating this program to ensure that it remains the premier certification in the damage repair industry. The 24-36 month project will require two teams of volunteers – one to develop the current body of knowledge required for the program and a second team to create the exam questions.

RIA is recruiting individuals who hold the Certified Restorer credential to participate in the program development. There is an application and selection process and anyone interested contributing should contact Cynthia Hereth, RIA’s director of education and certification, at chereth@restorationindustry.org.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Patricia L. Harman is the director of communications and standards for the Restoration Industry Association and editor-in-chief of Cleaning & Restoration magazine. For more information on RIA, visit www.restorationindustry.org

Recommended Content

JOIN TODAY
To unlock your recommendations.

Already have an account? Sign In

  • mold remediation

    Fighting Mold and Bacteria Damage

    Successful mold remediation can be multidisciplinary,...
    Cleaning and Sanitation
    By: Josh Woolen
  • certifications and licenses for restoration professionals

    Certifications and Licenses Every Restoration Company Needs

    Restoration companies need to make sure they have the...
    Restoration Training/Education
    By: Sharon Elzarat
  • a wall covered in moss and fungus

    Zero Tolerance for Toxic Molds: Essential Steps for Successful Remediation

    Understanding the importance of zero tolerance for toxic...
    Mold Remediation
    By: Michael A. Pinto CSP, SMS, CMP, RTPE, FLS, ERS and Kendra Seymour
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • eNewsletter
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Popular Stories

Ask the Expert - Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today

Inside the Cost of Doing Business Survey: What It Means for Restoration Companies Today

Ask the Expert - Margin vs. Markup: The Costly Confusion in Restoration

Why Understanding Markup, Margin and Overhead is Critical for Restoration Success

mold spores

Mold and Mental Health: The Dual Crisis Facing Indoor Environmental Remediation Teams

2025 Technician Award winner - Congratulations, Kaylin Glaspie!

Events

January 20, 2026

INTRCONNECT

Dive into the latest trends, innovations, and best practices shaping the future of property insurance and restoration.

April 27, 2026

RIA Convention & Expo

This event empowers professionals through world-class education, powerful networking, and access to cutting-edge tools and services.

View All Submit An Event

Poll

Technology Innovations

Which emerging technology do you believe will have the biggest impact on restoration work in the next 5 years?
View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products
Prepare for CATASTROPHE with R&R!

Related Articles

  • RIA Initiatives Educate and Protect the Industry

    See More
  • Ask the Expert with Dr. Jake Avila: Building a Future for the Restoration Industry

    Building a Future for the Restoration Industry: Higher Education Initiatives and Opportunities

    See More
  • RIA Announces New Initiatives, Interim Executive Director

    See More

Related Directories

  • Restoration Industry Assn. (RIA)

    The Restoration Industry Association is the oldest and largest non-profit, professional trade association dedicated to providing leadership and promoting best practices through advocacy, standards & professional qualifications for the restoration industry.
×

Stay ahead of the curve with our eNewsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • SIGN UP TODAY
    • Create Account
    • eNewsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing