Restoration logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Restoration logo
  • NEWS
  • PRODUCTS
    • New Products & Technologies
    • Submit Your Product
    • Interactive Product Spotlights
  • CATASTROPHE
    • Hurricane
  • TOPICS
    • Architecture
    • Cleaning & Sanitation
    • Contamination
    • Contractor Safety
    • Contents
    • Fire & Smoke
    • Mold
    • Odor
    • Recon & Reno
    • Water
  • EDUCATION
    • Training & Education
    • Business Management
    • Insurance/Legal Matters
    • KnowHow
    • Podcasts
    • Webinars
    • Whitepapers
    • Industry Events
    • Sponsor Insights
    • Ask R&R AI
  • VIDEOS
    • Ask the Expert
    • Ask Annissa
    • Marketing Monday
    • Tech Tip Tuesday
  • BUYER'S GUIDE
  • THE EXPERIENCE
    • Convention & Trade Show
    • TradeTalks
  • ABOUT
    • Contact
    • Advertise
  • SIGN UP
Home » Multimedia » Podcasts » TradeTalks: Unlocking the Experience

TradeTalks: Unlocking the Experience

RR Ask the Expert Podcast
Trade Talks: Unlocking The Experience is a weekly look at the leaders that have helped make The Experience what it is today. Featuring detailed interviews with past, present, and future speakers, exhibitors, and attendees of The Experience. What is their back story? Why did they get into our industry? And of course, what led them all to converge at these amazing events? Please join us and find out!

Featured Guests include:
• Chuck Violand
• Barry Costa
• Kevin and Annissa Coy
• Andrea Hanson
• Michael Pinto
• Shawn Bisallion
• David Hart
• Lisa Wagner
...and more!

Subscribe to this Podcast
Doyle Bloss
February 29, 2024
41:50
Download

The Making of a Family Business

In this episode of “TradeTalks: Unlocking The Experience”, group publisher Mike Balzano talks with Doyle Bloss, Vice President of Marketing at HydraMaster! We learn his path to and through the industry. They talk about how he was lovingly tricked by his legendary father, Ralph, into cosigning the loan for their first family business, Steamway, how he started in the industry starting a carpet cleaning business at the young age of 15, and the origins of one of the pillars of The Experience, the “Ralph Bloss Humanitarian Award”.

Play
Listen
Lance Eisen
February 22, 2024
21:33
Download

A Life of Service in the Remediation Industry featuring NORMI’s Lance Eisen

In this episode of “Trade Talks: Unlocking The Experience”, R&R publisher Mike Balzano chats with Lance Eisen with NORMI! We talk about what led him to the restoration industry and his very interesting background in other fields that still had him working in his passion, which is helping people. Of course, you have to tune in to find out exactly what those things are.

Play
Listen
Jim Pemberton
February 15, 2024
19:30
Download

Hands-on Training: Growth and the Cleaning Industry

In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with Jim Pemberton, Owner of Pemberton’s Cleaning and Restoration Supply. They talk about his long career and what he learned from his father, Lee, who remains a legend in the industry. Furthermore, we learn what his initial life goals were before getting into the cleaning and restoration industry. 

Play
Listen
Lisa Lavender
February 8, 2024
29:10
Download

Building upon a Legacy in the Restoration Industry

In this episode of “Trade Talks: Unlocking The Experience” R&R publisher Mike Balzano chats with the woman he has dubbed “The Swiss Army Knife” of our industry, serial-business Owner, and true leader, Lisa Lavender! They chat about all of the many things that Lisa has done within our industry and the exciting news about how she, along with industry veteran Barry Costa, will be taking over what was once called the “flood house” to what is now called the Restoration Pavilion and why it has been renamed.

Play
Listen
Mark Kennedy
February 1, 2024
36:54
Download

One Great Thing Leads to Another: From Sales to Engineering to Cleaning

In this episode of Trade Talks: Unlocking The Experience, R&R publisher Mike Balzano chats with Mark Kennedy, creator of the Levels of Success Program! 

Play
Listen
Lisa Wagner
January 25, 2024
33:01
Download

The Makings of the Rug Chick: Lisa Wagner on Her Background in Rug Cleaning

In this episode of Trade Talks: Unlocking The Experience, R&R publisher Mike Balzano chats with The Rug Chick Lisa Wagner! They touch on Lisa’s background of how she grew up in what she called a “rug family” and how the knowledge she gained from her childhood experience landed her where she is today. Lisa, along with other industry giants, is on the advisory council for The Experience events with her being one of the heads of the cleaning sector.

Play
Listen
David Hart
January 18, 2024
26:03
Download

The Experience and working for another company vs. self-employment

In this episode of Trade Talks: Unlocking The Experience, R&R publisher Mike Balzano chats with RamAir International Founder and CEO David Hart. We gain both personal and professional knowledge about David from his military service to his start and distinguished career in the restoration industry, and why you need to immediately act on those hunches you have. And of course, we learn about David’s extensive presence in multiple Experience Events, mainly David’s contribution as an exhibitor over the past few years.

Play
Listen
Previous 1 2 3 4 5 6 Next
More Multimedia
Manage My Account
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Restoration & Remediation audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Restoration & Remediation or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • restoration technician working a water damage project
    Sponsored byCotality

    Schedule smarter with DASH’s mobile restoration job management

Popular Stories

Five Tools that are essential for estimating and documentation

Five Essential Tools for Estimating and Documenting Hurricane Damage

Disaster Recovery Plan

Preparing for the “Big One”: What Nobody Tells You About CAT Response

A restoration contractor discusses remediation recommendations with a homeowner at a kitchen table as the customer reviews paperwork and weighs a decision

Mold Jobs Without Estimates Converted 36% Worse for Restoration Companies

Register for Webinar - Connecting the Field, Office and Carriers: How to Streamline Claims with Better Data and Communication

Events

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

View All Submit An Event

Poll

Investing in Training

What training investment has delivered the greatest return for your company?
View Results Poll Archive

Products

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

See More Products

Submit Your New Product/Technology to R&R!

Would you like to promote a new restoration, remediation or cleaning product/technology with Restoration & Remediation? Fill out the question below to start your submission:

Stay ahead of the curve with our newsletters.

Get the latest industry updates tailored your way.

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
    • Submit a Press Release
  • SIGN UP TODAY
    • Create Account
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Reprints
    • Marketing Services
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing