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Home » Multimedia » Podcasts » The Restoration & Remediation Ask the Expert Podcasts

The Restoration & Remediation Ask the Expert Podcasts

RR Ask the Expert Podcast

R&R Ask the Expert podcasts give you insight on specific restoration industry-related topics, through the eyes of the real experts. Check back often for new podcasts with new experts and new topics! Have a topic you would like to learn more about? Email your idea to kingv@bnpmedia.com.

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Editor’s Note: A Wider-World View of Workforce Trends

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Duration: 5:00
02-04-2022

What do people, in general, want from employers? How are other industries treating employees and candidates? Answering these questions offers up ideas, lessons and competitive intel from beyond the world of restoration. After all, restoration businesses aren’t just competing against each other for talent. In her latest editor’s note, R&R Editor Valerie King talks about embracing external inputs in a tight labor market.

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Jesse Mount

Real Stories: Advancing From Employee to Owner in Asbestos Abatement With Jesse Mount

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Duration: 16:00
02-03-2022

Jesse Mount is co-owner of Asbestos Abatement, Inc., located in Lakewood, Colorado. In this episode of Ask the Expert, Mount shares his transition from project manager to co-owner, working hand-in-hand with restoration contractors to remove asbestos, considerations for business looking to add asbestos removal to their services and more.

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Mike Fulton

Claims Estimating Q&A: Trends, Best Practices and Verisk Elevate Preview With Mike Fulton

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Duration: 41:00
02-01-2022

Claims estimating and the software used to facilitate it are critical elements of property restoration. With Verisk Elevate around the corner, we invited Mike Fulton, president of Verisk Property Estimating Solutions, to talk trends and innovations in estimating, ongoing areas of interest among contractors like Xactimate pricing, the impact of external forces like inflation on property claims, educational highlights for Elevate 2022, and the details of an Xactware rebrand.  

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Laura Nelson

Meaningfully Marketing to Homeowners: Gaining More Leads, Jobs, Word of Mouth

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Duration: 33:00
01-27-2022

Laura Nelson is vice president of marketing at Signpost, a company that helps local businesses attract, connect with and grow their customer base. At The 2021 Experience Convention & Trade Show, Nelson led a session on attracting, selling to and delighting homeowners from start to finish. Here, she discusses the most critical points of homeowner interactions with restoration businesses. Nelson covers how contractors can stand out on Google, optimize online prospects and customers, convert more browsers to buyers, and drive more referrals through an elevated customer experience.

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Laura Spaulding

Real Stories: One-Woman Show to National Biohazard Cleanup Brand With Laura Spaulding

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Duration: 23:00
01-25-2022

Laura Spaulding, founder and CEO of Spaulding Decon, is a former law enforcement officer who has evolved her business from a solo operation to a nationwide franchise that specializes in biohazard disinfection and decontamination. Spaulding Decon topped the Entrepreneur Franchise 500 crime-scene cleaning category in 2022. In this episode of Real Stories in Restoration, Spaulding shares her journey from humble beginnings as a woman-led startup. Today, Spaulding Decon is scaling rapidly with 20 to 30 new franchises a year, has added real estate acquisitions to its business model, and has millions of followers on social media.

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Jay Stake

IAQA 2022 Annual Meeting & Expo Preview

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Duration: 29:00
01-20-2022

The Indoor Air Quality Association (IAQA) is hosting its 2022 Annual Meeting & Expo February 22-25 in Tucson, Arizona. In this episode of Ask the Expert, IAQA President Jay Stake discusses the educational program of more than 40 sessions on topics including infectious diseases, mold remediation, regulations and standards, and more. The annual event brings together contractors, consultants and other professionals across the entire spectrum of the indoor air quality industry. Stake also shares what the IAQA has planned for 2022 and highlights key IAQ industry themes. Use code IAQARR when registering for the IAQA Annual Meeting & Expo to receive a $100 discount!

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RIA Leadership Talks Plans for Industry Education, Advocacy, Elevation in 2022

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Duration: 30:00
01-18-2022

What does the Restoration Industry Association have planned for the new year? We invited CEO Kristy Cohen, President Mark Springer, President-Elect Katie Smith and Restoration Advocate Ed Cross to share the many fresh RIA initiatives in the works. They discuss the launch of regional focus groups, a new Environmental Risk Specialist certification, a second-edition TPA scorecard, a new membership due structure, developing career pathways with the IICRC, expanding the AGA into Canada, new position papers, a preview of the RIA 2022 International Restoration Convention & Industry Expo in April, key industry trends, and much more.

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