Is your cleaning and restoration company prepared to serve your customers and community during the second wave of COVID-19? A number of media outlets are reporting Europe is in the midst of its second wave, and the U.S. may not be far behind with the number of cases rising daily across the country. Although many companies have seen a decrease in calls for cleaning and disinfection services, that will likely change as we progress toward a second wave …

In this Ask the Expert podcast, recorded in late October of 2020, Michelle is joined by ServiceMaster franchise owner Nasutsa Mabwa. She discusses the importance of proper ventilation during COVID-19 cleaning and disinfection services, and how her company has been able to help a variety of customers during the pandemic. Stick around for the full video to hear more about Nasutsa's journey into the restoration industry!

Tips on staying on top of Xactimate updates and price list changes, and  insights on what contractors should be doing on a regular bases to be sure their estimates are as complete and thorough as possible.

IAQ-expert Michael Pinto answers four key questions related to cleaning protocols during the coronavirus outbreak.

Tim Hull, Director of Operations and a Business Development Advisor at Violand Management Associates, answers four questions related directly to business management and leadership during these massive, sudden changes in business.

Michael Pinto walks through tried and true soft contents cleaning processes from start to finish - including the packout, safety, avoiding cross-contamination, innovations in soft contents cleaning, and more.

Just like in catastrophic loss situations, like hurricanes, it is critical to have a well-coordinated and planned response.