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Home » Multimedia » Podcasts » The Restoration & Remediation Ask the Expert Podcasts

The Restoration & Remediation Ask the Expert Podcasts

RR Ask the Expert Podcast

R&R Ask the Expert podcasts give you insight on specific restoration industry-related topics, through the eyes of the real experts. Check back often for new podcasts with new experts and new topics! Have a topic you would like to learn more about? Email your idea to kingv@bnpmedia.com.

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Diana Rodriguez-Zaba

Meet 2022 Women in Restoration Award Winner Diana Rodriguez-Zaba!

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Duration: 38:00
04-04-2022

In this special episode, Diana Rodriguez-Zaba, president of ServiceMaster Restoration by Zaba serving Chicago and the surrounding suburbs, shares her story and insights. She is the winner of R&R’s seventh annual Women in Restoration Award and rose to the top of an impressive list of 46 nominees. All nominations were reviewed by a panel of judges based on journey and experience in the industry, job growth and future reach, industry and community involvement, and awards and certifications.

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Brett Lawton

Real Stories: Finding Your Niche in a Competitive Restoration Market

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Duration: 16:00
04-01-2022

Brett Lawton is CEO of Lawton Construction & Restoration, located in Newcastle, Calif. The family-owned, second generation business has grown substantially since Lawton became CEO in 2006. In this interview, Lawton talks about scaling, growing as a leader and finding the company’s niche as a mid-sized service provider in a competitive, increasingly consolidated market. He also discusses offering general construction and restoration services, and the value of an executive team.

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Mili Washington

IICRC Standards: What Every Restoration Contractor Should Know

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Duration: 49:00
03-30-2022

Mili Washington, standards director with the IICRC, joins us to provide a 101 on industry standards. She discusses their importance, the value of ANSI accreditation, the rigorous and lengthy process of developing a new standard, the business case for embracing IICRC standards, and advice on implementing standards within your restoration or cleaning business. She shares a highlight reel of IICRC standards in the works.

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Brandon Donatelli

The State of Restoration Technology

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Duration: 42:00
03-28-2022

Brandon Donatelli, chief revenue officer with HOMEE, has amassed a great deal of useful knowledge as a fellow restoration contractor, a technology vendor, an insurance side vendor and a firefighter. Before joining HOMEE this January, he worked with CoreLogic, Next Gear Solutions and Matterport. Adopting new technology happens to be a top challenge among restorers, so we invited Donatelli to provide insights on the state of technology in the restoration industry. He covers common tech pain points, how to address them, and key themes within the digital solutions realm, now and on the horizon. 

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Dr. George Buck and Jeff Jones

Bioterrorism: Restoration Professionals Are Uniquely Situated to Respond, But Are They Ready?

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Duration: 56:00
03-22-2022

What exactly is bioterrorism, and what does it have to do with cleaning and restoration? Bioterrorism expert Dr. George Buck, Jeff Jones of the Microbial Warrior Experience, Jim Thompson of Jim Thompson & Co., and Larry Cooper of Experience events join us for a panel discussion on the role of cleaning and restoration pros in bioterrorism response. They highlight the threats we face, potential approaches for responding and effective products for treatment. More than anything, they highlight the importance of training more forensic operators. This will be the focus of two keynote presentations at the 2022 Experience Conference & Exhibition, taking place April 6-8 in Cincinnati.

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Avelina Lamb

Real Stories: Scaling CAT Restoration Services With Avelina Lamb

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Duration: 27:00
03-17-2022

With CAT season coming soon, we invited Avelina Lamb, owner of PuroClean of Chandler, to discuss her franchise’s approach to growing CAT restoration services since its opening in 2018. She shares advice based on work in Louisiana following Hurricane Ida, as well as fire and smoke damage projects in Colorado following recent wildfires. Lamb covers proper preparation, adapting to the cultures of local customers, working with insurance adjusters, collaborating with fellow franchises and more. She also offers advice to women looking to advance in the restoration industry and talks about how running a restoration business compares to her experience running a surgery practice and real estate business.

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Women in Restoration

Past Women in Restoration Award Winners Share Secrets to Success

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Duration: 11:00
03-25-2022

The beginning of April 2022 is upon us, which means it is Women in Restoration Award winner reveal season. In conjunction with our seventh annual campaign celebrating leading women in this male-dominated industry, we asked all six of the past winners, from 2016 through 2021, to answer one question: To what do you attribute your success? (Check back in next week for an interview with the winner of the 2022 Women in Restoration Award!)

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