Raj Manickam, the 2024 Ralph Floss Humanitarian Award winner, exemplifies passion, leadership, and creativity in the cleaning and restoration industry, inspiring others through his commitment to community service and innovative practices.

A new Restoration Industry Management degree program is set to shape the future of the restoration industry by addressing the critical need for skilled professionals and preparing the next generation of leaders.

The RIA and KnowHow have recently collaborated to produce a landmark study aimed at assisting all restoration businesses with their business decision making, the “Cost Of Doing Business” survey. The results of the survey have long reaching implications on how all restoration businesses, large or small, can more effectively run their business. Leighton Healey, CEO of KnowHow, and Anthony Nelson, RIA Board Member and Co-Chair of the RIA Independent Pricing Taskforce, as well as  the Member Acquisition Manager & Group Facilitator at PivotMyBiz, join R&R to discuss the roots of the study, the rationale, the results, and of course how this study can help businesses today!

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We introduce this year’s Ladder Award winner, and learn all about his professional life and what he likes to do in his free time.

R&R had the pleasure of speaking with Harley Jeanise, Regional Vice President at First Onsite Property Restoration, about how to stay safe amid storms and what it will entail to restore the damage after. 

In this episode of “Ask the Expert” we are joined by Gregg Taylor, chairman and managing partner of GTE Holdings, parent company for Xactly by GTE, specializing in restoration recruiting, and Restoration Sales Force specializing in restoration sales management. We discuss the management of Restoration Industry Sales Reps, and the challenges that surround the management of a restoration sales team and what he is doing to solve those challenges!

In this episode of “Ask the Expert” we are joined by Jeff Milligan, VP of Sales and Strategy at Prism Specialties. We learn all about what Prism offers the restoration industry with its specialty restoration services, and, we learn a cool new way of document drying! Tune in to find out more!