Jennifer Todd, president of remediation company LMS General Contractors and acclaimed leader in construction, was the youngest Black woman to acquire a Class A California general engineering license. She joins us to discuss her experience as a Black, woman contractor-owner in a white-, male-dominated field. Todd highlights the importance of looking at the labor shortage and diversity as one conversation instead of two separate topics. She also shares ways she is attracting talent from minority groups and helping them thrive.

ServiceMaster Restore’s President John Tovar shares why restoration growth is shifting from a market count strategy to a market density strategy that helps improve response times and service.

Voda CEO, CFE Dan Claps explains how restorers can build, scale, and future‑proof their business using KPIs, people‑first culture, and smart growth strategies.

On this episode of Ask The Expert, Mark Davis shares how PuroClean and Signal Restoration Services drive long‑term franchise growth, data‑driven strategy, and industry leadership.

This week’s Ask The Expert features the ProKlean team, and they talk all things rebranding, chlorine dioxide chemistry, product safety, and training for restoration contractors.

This episode of Ask The Expert features five home service leaders discussing how cross‑industry collaboration improves communication, consistency, and customer experience.

This episode of Ask The Expert features Beth Toenies of BELFOR Franchise Group. She shares franchising advantages, operational support, and growth opportunities in the restoration industry.