Brett Lawton is CEO of Lawton Construction & Restoration, located in Newcastle, Calif. The family-owned, second generation business has grown substantially since Lawton became CEO in 2006. In this interview, Lawton talks about scaling, growing as a leader and finding the company’s niche as a mid-sized service provider in a competitive, increasingly consolidated market. He also discusses offering general construction and restoration services, and the value of an executive team.

On this episode of Ask The Expert, Alex Duta shares how AI is transforming restoration operations, claims, and business growth. He also shares practical insights on how restorers can effectively adopt AI to improve their efficiency and completive edge.

On this episode of Ask The Expert, Megan Hughes shares key moments in her career and advice for women in the restoration industry.

On this episode of Ask The Expert, we’re joined by CJ Bailey of PuroClean, and he discusses how leveraging partnership and AI help improve operations, training, and consistency in day-to-day operations for restoration business owners.

In this episode of Ask The Expert, Howard Wolf shares his insights on commercial drying, that includes system complexity, why soft skills are critical, and documentation demands. This episode highlights how restorers can transition from residential to commercial drying successfully. 

On this episode of Ask The Expert, Helixco’s COO, Mike Allred discusses T&M billing, ROMs, and managing large loss and CAT events. He shares valuable insights on the importance of documentation, preparedness, and financial planning. 

ServiceMaster Restore’s President John Tovar shares why restoration growth is shifting from a market count strategy to a market density strategy that helps improve response times and service.