ATI Restoration, the largest family operated restoration firm in the U.S., acquired ProCare Solutions in November 2021. A month later ATI acquired Lang Restoration & Construction. Both acquisitions are part of ATI’s accelerated growth strategy launched in 2020, which also included acquisitions of Mark 1 Restoration, QFB Property Restoration and J&M Keystone. In this episode of Ask the Expert, ATI Restoration President Jeff Moore, ProCare Solutions Co-Founder Gus Timbers and Lang Restoration & Construction Founder Lawrence Nelson share first-hand accounts of the hot topic that is M&A. They revisit two unique acquisition stories and lessons learned through the lens of the buyer and the seller. 

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.

Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.

In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.

Jeff Cross joins host Kayla McGowan to discuss AI in industry media, the value that deadlines bring, collaboration, and why coffee is part of their workflow.

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.