The Indoor Air Quality Association (IAQA) is hosting its 2022 Annual Meeting & Expo February 22-25 in Tucson, Arizona. In this episode of Ask the Expert, IAQA President Jay Stake discusses the educational program of more than 40 sessions on topics including infectious diseases, mold remediation, regulations and standards, and more. The annual event brings together contractors, consultants and other professionals across the entire spectrum of the indoor air quality industry. Stake also shares what the IAQA has planned for 2022 and highlights key IAQ industry themes. Use code IAQARR when registering for the IAQA Annual Meeting & Expo to receive a $100 discount!

In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.

Jeff Cross joins host Kayla McGowan to discuss AI in industry media, the value that deadlines bring, collaboration, and why coffee is part of their workflow.

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.

In the final Women in Restoration episode, Staci Sargent shares how leadership, training, and real-world experience are shaping the industry. She highlights the importance of structure, accountability, and continuous learning in building confident restoration professionals.