The Indoor Air Quality Association (IAQA) is hosting its 2022 Annual Meeting & Expo February 22-25 in Tucson, Arizona. In this episode of Ask the Expert, IAQA President Jay Stake discusses the educational program of more than 40 sessions on topics including infectious diseases, mold remediation, regulations and standards, and more. The annual event brings together contractors, consultants and other professionals across the entire spectrum of the indoor air quality industry. Stake also shares what the IAQA has planned for 2022 and highlights key IAQ industry themes. Use code IAQARR when registering for the IAQA Annual Meeting & Expo to receive a $100 discount!

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.

FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.

Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.

In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.