Xactly byGTE finds and places talent with restoration companies across the U.S. and Canada – from startups to businesses earning more than $1 billion annually. Their team recruits for all roles, from field technicians to estimators to sales representatives to executives. In this episode of Ask the Expert, Gregg Taylor, managing member of Xactly byGTE, speaks to the unmet expectations of restoration candidates during the hiring process. Taylor shares best practices, helpful tools, top trends and more related to finding, recruiting and keeping top-notch team members. A few of the many concepts he covers include the power of passive candidates, the cost of a vacant position and the importance of first impressions.

Classroom education and certifications provide a solid foundation for restorers, but hands-on training allows restorers to put their knowledge into practice. Mike Allred, Javier Del Angel, and Park Olsen share how real-world scenarios, training, and industry relationships help restorers build confidence, improve their safety, and prepare for complex jobs.

Brantley Kushner and Robb Harrell share the challenges, technology, vendor partnerships, and coordination that helped the team ATI complete a complex job after hurricane Milton that affected 279 units.

Nick Hindle of PuroClean shares how SPAR has evolved from a simple coffee conversation to a vendor partnership program that evolves around standards, security accountability, innovation, and more!

Carrying on the conversation from The Experience in Las Vegas, Kevin Coy, David Hart, David Hodge, and Tom McArdle discuss fire contamination, cleaning vs. decontamination, contents restoration, and why understanding fire science is crucial in fire restoration.

Here’s how restoration companies can reduce their workflow fragmentation by improving documentation, prevent costly inefficiencies, and strengthen their operations.

Wildfire and fire losses present complex challenges that go beyond what restorers see. Here’s how restorers should approach, assess, test, involve third parties, and balance their technical and emotional aspects of caring for the homeowner.