The 2022 Experience Conference & Exhibition is taking place April 6-8 at the Duke Energy Convention Center in Cincinnati. In this episode of Ask the Expert, Larry Cooper, executive director of Experience Events, offers a sneak peek of the upcoming cleaning and restoration event. Highlights include a two-pronged keynote on bioterrorism and microbial warfare; four educational tracks on cleaning, restoration, marketing and business management, and other topics; hands-on demonstrations; full-day pre- and post-conference courses; plus tickets to a Cincinnati Reds baseball game.

Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry. 

Find out why partnerships, resource sharing and strategic planning are a big part of restoration business success in this episode of Ask The Expert with Jim Kowalski.

Get an inside look at INTRConnect 2026 with Garret Gray. From keynotes and tech trends to strategies for restoration and insurance professionals. This is an event you won’t want to miss!

Learn how restoration companies can scale for future disasters with expert tips on technology adoption, resource mobilization and customer communication strategies.

Discover how CAT response is evolving with drones, AI and predictive analytics that help improve disaster preparedness and restoration outcomes for 2026 and beyond.

JoAnn Wiechmann discusses emotional intelligence, customer care and team culture in restoration, offering insights for building trust and resilience.