“How Can You Tell if Your Mold Remediation Is Good Enough for Sensitized Occupants?” That is the title of an article Michael Pinto, CEO of Wonder Makers Environmental, recently authored for R&R. Here, Pinto dives deeper into the topic, discussing mold sensitivity, mycotoxins, demand for mold remediation contractors who can properly serve mold-sensitive customers and what makes these projects unique. Pinto also highlights mold remediation trends and COVID-19 disinfection. 

In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.

Jeff Cross joins host Kayla McGowan to discuss AI in industry media, the value that deadlines bring, collaboration, and why coffee is part of their workflow.

PuroClean’s Margaret Chebat and Melissa Wittig discuss women in restoration, operational leadership, franchise growth, and the evolution of the restoration industry.

Nate Cisney of Restoration Made Simple shares TPA vs non-TPA work, how it affects your operations, profitability, diversifying your work, and long-term growth for restorers.

In the final Women in Restoration episode, Staci Sargent shares how leadership, training, and real-world experience are shaping the industry. She highlights the importance of structure, accountability, and continuous learning in building confident restoration professionals.