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Home » Authors » Scott Walden

Articles by Scott Walden

training technicians on the why and so what

Training Restoration Technicians on the WHY and SO WHAT

Scott Walden
March 15, 2021
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Nearly everything our technicians do on the job has a WHY and SO WHAT associated with it. Anyone can train a water damage restoration technician to use a hygrometer and moisture meter, but do they all understand WHY we take atmospheric and moisture content readings, and the SO WHAT of each reading? It makes a difference. 


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hiring veterans
Restorer's Perspective

The Value of Hiring Veterans

Scott Walden
November 10, 2020
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You can be confident the veteran on your team will arrive to the customer on time, fit, polite, and respectful.
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