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Home » Authors » Klark Brown

Articles by Klark Brown

Measuring business skillsets

Overlooking the Basics: Why New Restoration Businesses Are Failing Prematurely

Raw talent isn’t enough. Restoration success entails patience, practice and business fundamentals.
Klark Brown
Klark Brown
July 14, 2025
No Comments

This article explores why so many new restoration companies collapse early on and how mastering the basics can change the game.


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hurricane

To CAT or not to CAT? Who Should Stay Home

Storm work isn’t for everyone. Here’s how to know if your restoration business is truly ready for catastrophe response.
Klark Brown
Klark Brown
June 23, 2025
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Klark Brown breaks down why chasing catastrophe (CAT) work can make or break your restoration business and how to know if you’re ready. 


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Man and his family shaking hands with a male salesperson

Marketing in Restoration: Finding Your Tribe

Klark Brown
Klark Brown
May 16, 2025
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In a crowded restoration industry, standing out requires more than claiming to be the best. Learn how you can build genuine connections with your target audience by defining your tribe and understanding their unique needs. Key strategies create trust and loyalty through shared values and authentic communication. 


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Athletes sprinting at finish line

Redefining the Contractor-Insurer Relationship for Sustainable Success

Klark Brown
Klark Brown
May 6, 2025
No Comments

The ongoing conflict between restoration contractors and insurance adjusters has reached a breaking point, jeopardizing business growth, professional reputations and industry standards. It’s time to reclaim control, redefine roles and focus on what truly matters, restoring properties and protecting our customers without compromising our integrity or profitability.


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AIR Summit 2021

The AIR Summit Returns to Colorado

Summit planned for July 19-20 in Boulder.
Klark Brown
Klark Brown
May 19, 2021
No Comments
Join the Alliance and many other committed, engaged industry superstars. 
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Restoration in 2019

Restoration in 2019: It's Time to Move Forward

Time to stop being an industry divided.
Klark Brown
Klark Brown
February 14, 2019
No Comments

What does the cleaning and restoration industry look like in 2019? That seems like a billion (maybe trillion) dollar question. If any of us knew the answer, we might very well not be reading (or writing) this piece.


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