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Home » Topics » Ask Annissa

Ask Annissa
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Responding to Fires From a Scanner: To Chase or Not to Chase?

Responding to Fires From a Scanner: To Chase or Not to Chase?

Ask Annissa
Annissa Coy
Annissa Coy
December 15, 2021
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In this episode of Ask Annissa, Annissa Coy addresses the following question: “I’m responding to fires from a scanner and I’m not signing any of the jobs. What do you think I am doing wrong?”


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Consistency: The Power of a Single Point of Contact on Restoration Jobs

Ask Annissa
Annissa Coy
Annissa Coy
December 8, 2021
No Comments

In this episode of Ask Annissa, Annissa Coy addresses the confusion that comes with multiple team members providing different answers to the same client question. Watch to learn about the value of assigning a single point of contact from the start for clients and staff.


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Ask Annissa

Should Restoration Contractors Work With Insurance Adjusters or Ignore Them?

Ask Annissa
Annissa Coy
Annissa Coy
December 2, 2021
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In this episode of Ask Annissa, Annissa Coy answers a common question she feels passionately about: Should restorers work with insurance adjusters, or ignore them and work solely with the insured?


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Annissa Coy Invites 2022 Women in Restoration Award Nominations

Annissa Coy Invites 2022 Women in Restoration Award Nominations

Ask Annissa
November 17, 2021
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In this episode of Ask Annissa, Annissa Coy, the first-ever recipient of R&R’s annual Women in Restoration Award, invites the industry to nominate deserving women in restoration for the 2022 award by January 10. She also announces that she will be a judge.


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Wildfire Evacuation: A First-Hand Account from Annissa Coy

Wildfire Evacuation: A First-Hand Account from Annissa Coy

Ask Annissa
Annissa Coy
Annissa Coy
November 4, 2021
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In this personal, heartfelt Ask Annissa episode, Annissa Coy talks about evacuating her home in the face of the Ford Corkscrew Fire. An experienced fire damage restoration and contents cleaning professional, Coy has worked with property owners through many wildfires and more home fires than she can count. This was the first time Coy and her family were personally impacted.


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Ask Annissa

Is an Ultrasonic Machine Worth the Investment?

Ask Annissa
Annissa Coy
Annissa Coy
October 28, 2021
No Comments

Annissa Coy responds to an employee hoping to convince his owner that an ultrasonic machine is worthwhile. “I don’t understand how a company that does contents cleaning doesn’t have or doesn’t use an ultrasonic machine,” Annissa notes.


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How Do You Hire Great Employees? Answer These Questions

How Do You Hire Great Employees? Answer These Questions

Ask Annissa
Annissa Coy
Annissa Coy
September 6, 2021
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Three questions for those struggling to find talent to ask themselves.


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annissa best worst jobs
Ask Annissa

My Best + Worst Contents Restoration Jobs

Annissa Coy
Annissa Coy
July 7, 2021
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Annissa shares about her best and worst contents restoration and cleaning jobs.
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annissa emotions
Ask Annissa

Handling the Emotional Side of Restoration

Annissa Coy
Annissa Coy
July 1, 2021
No Comments
Annissa offers some ways to cope with and handle the emotional side of restoration, both on and off the job site.
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annissa dry sponges
Ask Annissa

What Are Proper Uses and Techniques for Dry Sponges?

Annissa Coy
Annissa Coy
June 3, 2021
No Comments
Annissa calls dry sponges magical tools; find out why!
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