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Home » Topics » Ask Annissa

Ask Annissa
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Ask Annissa: Is There a Service That Will do Billing for Me?

Annissa Coy
Annissa Coy
October 31, 2014
No Comments

Normally these companies charge a percentage of the total amount of the scope of repairs, but I have heard of them charging by the scope in some cases.


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Ask Annissa: What’s the Best Way to Log Destroyed Contents?

The logged destroyed list has to be thorough, detailed and very organized or it will quickly turn into everyone’s worst nightmare.
Annissa Coy
Annissa Coy
October 24, 2014
No Comments

 Logging destroyed items without a good system in place can definitely create a huge mess in a hurry. This is the part of the job that not only affects the homeowner the most financially, but emotionally as well. 


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Ask Annissa: How Do I Know What to Price High-End Specialty Items?

Annissa Coy
Annissa Coy
October 10, 2014
No Comments

I charge by the item and according to value. For average everyday items, I charge by the hour using several different labor rates from Xactimate. 


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Ask Annissa: The Homeowner Wants to Discard Something That Can be Restored – What to do?

Annissa Coy
Annissa Coy
October 3, 2014
No Comments

First off, you need to take into consideration the item and its value to the homeowner. 


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Ask Annissa: How do I Handle a Situation Where the Homeowner Wants to Clean?

In order to be able to guarantee your work for order, you must know how each and every item has been handled to ensure proper cleaning and deodorizing
Annissa Coy
Annissa Coy
September 26, 2014
No Comments

It is important that you let your homeowner know that in order to do your job, they have to let you do all of the cleaning.


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Ask Annissa: How do I Handle a Client Who Won’t Let me Remove Destroyed Items?

Annissa Coy
Annissa Coy
September 19, 2014
No Comments

You need to remember that the items that end up going on the “destroyed list” and put into a contractor bag bound for the dump are more than just “things.”


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Ask Annissa: How Can I Get Paid in Full Faster?

Annissa Coy
Annissa Coy
September 12, 2014
One Comment

If your bills are getting rejected and not paid in a timely manner, it almost always boils down to two things...


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Ask Annissa: How Can I Get Jobs if I’m not on a Preferred Vendor List?

Most preferred vendor programs do not cover contents - they only cover emergency mitigation and reconstruction.
Annissa Coy
Annissa Coy
August 29, 2014
No Comments

It is absolutely possible to get all the jobs you want even if you are not on a preferred vendor program. 


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Ask Annissa: A Renter Doesn’t Have Insurance – How do I Handle the Loss?

That can be a tricky situation for sure.
Annissa Coy
Annissa Coy
August 22, 2014
No Comments

The first thing you need to do is have all of your paperwork, especially the work/payment authorization, signed by the building owner as they are the insured. 


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Ask Annissa: Is it Necessary to Have an Ultrasonic Machine to Clean Contents?

To understand why ultrasonic cleaning is so important to restorative cleaning, you need to understand how it works.
Annissa Coy
Annissa Coy
August 15, 2014
One Comment

Ultrasonic cleaning is very important to have at your disposal when cleaning contents - especially those that have been affected by smoke and soot. 


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