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Home » Topics » Restoration Training/Education

Restoration Training/Education
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scope creep
Restoring Success Meets The Intentional Restorer

Nothing is Scarier than Scope Creep

Jon Isaacson
Jon Isaacson
Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 30, 2020
No Comments
Scope creep occurs in many facets and a variety of circumstances in our companies when we deviate from the scope of work and fail to account for it in the revenues.
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online education is here

IICRC News: Wildfire Season

September 29, 2020
No Comments

With nearly 4.5 million U.S. homes in high or extreme risk of wildfire, it’s important to have the proper restoration certifications to give customers peace of mind during wildfire season. The IICRC offers a Fire and Smoke Damage Restoration Technician certification within the restoration division.


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restoring success elearning
Restoring Success

The New Age of Restoration Training

Lisa Lavender
Lisa Lavender M.T.R., M.F.S.R., M.W.R.
September 3, 2020
No Comments
The year 2020 will go down in history as the year of challenges and it is in the spirit of overcoming these obstacles that rapid developments and opportunities present themselves.
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annissa 090420

Ask Annissa: How to Get Online Reviews

Annissa Coy
Annissa Coy
September 3, 2020
No Comments
Take back control of getting stellar customer reviews.
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experience university

The Experience University Online: Providing Continued Learning for the Cleaning and Restoration Industry

August 28, 2020
No Comments
The Experience University announces 28 webinar programs for restorers and cleaners starting September 2nd 2020.
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ask annissa 082820

Ask Annissa: Secrets to Successful Hiring, Recruiting, and Attracting Employees

Annissa Coy
Annissa Coy
August 27, 2020
No Comments
She admits right off the bat that you might not like what she has to say.
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annissa best ever

Ask Annissa: BEST QUESTION EVER!

Annissa Coy
Annissa Coy
August 12, 2020
No Comments
Annissa awards the prize for best question she's gotten in a very long time! You won't want to miss this advice!
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ate harrison
Ask the Expert

Xactimate Tips & Tricks with Seth Harrison!

August 12, 2020
No Comments
Tips on staying on top of Xactimate updates and price list changes, and insights on what contractors should be doing on a regular bases to be sure their estimates are as complete and thorough as possible.
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annissa systems

Ask Annissa: The Biggest Thing Contents Restoration Companies Overlook

Annissa Coy
Annissa Coy
August 6, 2020
No Comments
It's a simple thing that's missing, but without it, companies could be losing out on a lot of money!
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burning house

Dioxins: The Most Hazardous Substance in Structure Fire Environments | Part 1

Briana C. Scott
Briana C. Scott
Sean Scott
Sean M. Scott
August 5, 2020
No Comments

In the fire restoration industry today, very little attention is given to the toxicity of volatile organic compounds (VOC’s), heavy metals, or the composition of particulate matter and smoke residues.


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Events

May 19, 2026

Hurricane Response: What’s Changed, Who’s at Risk, and How to Scale Without Breaking

This webinar is part of the Preparing to Respond: Hurricanes series.  

Hurricane season isn’t what it used to be, and neither is disaster response. In this webinar, an expert‑led panel will break down what’s changed for hurricane response, and how restorers can scale responsibly without sacrificing their safety, retention, or profitability.

May 28, 2026

Connecting the Field, Office, and Carriers: How to Streamline Claims with Better Data and Communication

The modern claims ecosystem depends on seamless integration between the field, office, and carrier. Learn how a unified “golden thread” of communication transforms fragmented workflows into a transparent, high-performance process.

September 9, 2026

The Experience Convention and Trade Show

The Experience Convention & Trade Show logoThe Experience Convention and Trade Show unites the cleaning, restoration, inspection, indoor air quality, and HVAC industries through hands-on education, live demonstrations, and high-impact networking. Attendees gain practical skills, business insight, and connections that elevate industry standards and drive growth.

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The Cleaning, Restoration, Inspection, and Safety Glossary

The Cleaning, Restoration, Inspection, and Safety Glossary.

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Hurricane Month - How Restoration Professionals Can Prepare Before the Storm

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