ISSA announced that 50 companies have achieved the Cleaning Industry Management Standard (CIMS) certification since July. CIMS is a consensus-based management standard that outlines the primary characteristics of a successful, quality cleaning organization. 

“Earning CIMS certification demonstrates that organizations are dedicated to a higher standard of cleanliness, which is essential given the biorisks that exist today,” said ISSA Executive Director John Barrett. “Using CIMS as a management framework allows cleaning organizations to maintain quality, efficiency, and customer satisfaction.”

Relevant for in-house operations and outsourced building service contractors of all sizes, CIMS leverages five core elements of management best practices and requires participants to meet 100% of the mandatory elements and 60% of the recommended elements, per section. An ISSA-accredited third-party assessor completes an on-site evaluation to validate that the cleaning operation follows documented systems and processes that support cleaning for health. To earn CIMS w/ Honors, an organization must achieve 85% of the recommended elements.