John Downey, executive director of the Cleaning Industry Research Institute (CIRI), joins us to talk Healthy Buildings America 2021. The theme of this year’s conference, scheduled for Jan. 18-20, 2022, is “Bridging the Gap Between Research and Practice – In the Age of COVID-19 and Beyond.” Downey provides an overview of the conference’s history, purpose and 2021 learning opportunity highlights for restoration professionals.

Asbestos experts discuss testing triggers, working before the results are received, and best practices for restorers to manage their risk, protect their teams, and stay compliant.

Holly Baldwin of DocuSketch shares how restoration companies can build homeowner trust using service, communication, technology, and partnerships.

Klark Brown and Mike Ellis discuss modern restoration, collaborative training, and networking opportunities in this episode of Ask The Expert.

Overcome cash flow challenges and insurance delays with expert tips from National Claims Funding’s Ilana Ben-Ezra.

Industry expert Becky Callegan explains how HVAC systems impact indoor air quality, customer health, and restoration outcomes and why collaboration is essential.

Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry.