The 2022 Experience Conference & Exhibition is taking place April 6-8 at the Duke Energy Convention Center in Cincinnati. In this episode of Ask the Expert, Larry Cooper, executive director of Experience Events, offers a sneak peek of the upcoming cleaning and restoration event. Highlights include a two-pronged keynote on bioterrorism and microbial warfare; four educational tracks on cleaning, restoration, marketing and business management, and other topics; hands-on demonstrations; full-day pre- and post-conference courses; plus tickets to a Cincinnati Reds baseball game.

On this episode of Ask The Expert, Steve White, PuroClean’s President, shares why intentional leadership and company culture are essential to long-term success in the restoration industry. He shares how balancing growth with sustainability helps improve performance and builds resilience.

Josh Arthur and Jordan Kohn discuss smoke contamination, fire damage restoration, homeowner recovery, and best practices for responding to fire losses.

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.

FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.

Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.