“How Can You Tell if Your Mold Remediation Is Good Enough for Sensitized Occupants?” That is the title of an article Michael Pinto, CEO of Wonder Makers Environmental, recently authored for R&R. Here, Pinto dives deeper into the topic, discussing mold sensitivity, mycotoxins, demand for mold remediation contractors who can properly serve mold-sensitive customers and what makes these projects unique. Pinto also highlights mold remediation trends and COVID-19 disinfection. 

Father-daughter duo Chad and Olivia Haynes discuss educating the youth, IICRC Certifications, and how hands-on training can inspire the next generation of restoration professionals.

FloLogic’s Ian Greene shares how automatic shutoff technology, smart leak detection, and proactive risk management are helping restorers reduce customer losses, strengthen relationships, and create new opportunities for their business.

PuroClean’s COO, George Hernandez, discusses CAT response planning, partnerships, operational strategies, and cash flow strategies for CAT work.

Leighton Healey of KnowHow shares his insights on AI, training, company culture, and building stronger teams in the restoration industry.

In part two of our commercial drying series, Howard Wolf shares why successful commercial and large-loss projects require strong communication, risk evaluations, disciplined operational processes, and a systems thinking approach.

ServiceForge’s Jane Blanchard shares how after-hours response and customer communication can help restoration companies improve their reviews, increase lead conversion, and build trust.