Leslie Anderson is senior vice president of training and launch with Paul Davis Restoration. She was recently elected to the 2022 IICRC board of directors. In this episode of Real Stories in Restoration, Anderson shares insights on delivering valuable training experiences to hundreds of restoration franchises. She also discusses her goals as an IICRC board member, her experience as a woman in a male-dominated industry, the importance of mentorship in her life and the power of positive affirmations. 

Drones can enhance efficiency, safety, and claims accuracy. Experts from DSC and Eagleview share benefits, real-world results, and tips for properly implementing them into the restoration industry. 

Find out why partnerships, resource sharing and strategic planning are a big part of restoration business success in this episode of Ask The Expert with Jim Kowalski.

Get an inside look at INTRConnect 2026 with Garret Gray. From keynotes and tech trends to strategies for restoration and insurance professionals. This is an event you won’t want to miss!

Learn how restoration companies can scale for future disasters with expert tips on technology adoption, resource mobilization and customer communication strategies.

Discover how CAT response is evolving with drones, AI and predictive analytics that help improve disaster preparedness and restoration outcomes for 2026 and beyond.

JoAnn Wiechmann discusses emotional intelligence, customer care and team culture in restoration, offering insights for building trust and resilience.