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Home » Multimedia » Podcasts » The Restoration & Remediation Ask the Expert Podcast

The Restoration & Remediation Ask the Expert Podcast

Stay Alert. Stay Equipped. Stay Ahead.

Ask the Expert logo

Restoration & Remediation's Ask the Expert podcast is your go-to source for disaster preparedness and recovery insight on water, mold, fire, hurricanes, and more. Stay ready with expert tips and actionable insights. Email mcgowank@bnpmedia.com to suggest guests and topics.

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Chris Buttenham
July 11, 2025
22:39
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Employee Retention: How to Keep Your Best People

Learn why the restoration industry struggles with employee retention and how you can fix it. This episode of Ask the Expert features expert insights from REINS founder Chris Buttenham on culture, incentives and career growth. 

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Robb Harrell
July 4, 2025
31:06
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Streamlining Documentation with 360 Documentation

Explore 360 documentation and how this technology is revolutionizing the restoration industry with faster workflows, transparency and an upcoming special training opportunity at The Experience Convention and Trade Show in Las Vegas, NV.

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Tess Huge and Todd Watkins
July 1, 2025
35:06
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Estimating to Close: Strategies for Faster, Smarter Claims Resolution

In this episode of Ask the Expert, find out how Elkmont Estimates supports restoration professionals with accurate, compliant estimates that help speed up claims closure.

This episode is brought to you by:

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Jason Krohn and Chad Holland
June 24, 2025
39:26
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Revolutionizing Contents Restoration: How AI is Reshaping Estimating and Inventory

In this Ask the Expert episode, Jason Krohn of Claims Crafters and Chad Holland of Paul Davis Restoration dive into how AI is revolutionizing contents restoration. Learn how tools like Contents IQ are helping companies speed up inventory, improve accuracy and enhance customer satisfaction. 

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Roger Thorpe and Michael Vervena
June 18, 2025
34:39
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How Tech Is Transforming Fire Restoration and Documentation

In this episode of Ask The Expert, fire investigator Roger Thorpe and iGUIDE’s Michael Vervena discuss how technology is revolutionizing fire restoration documentation. Learn how these tools enhance accuracy, speed up claims and support insurers and investigators.

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John Otero
June 16, 2025
26:29
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Weathering the Storm: Expert Water Damage Prevention Tips with John Otero

In this Ask The Expert episode, John Otero of 1-800 WATER DAMAGE shares practical tips for preventing water damage during spring and summer storms. Learn how to prepare your customer’s homes, respond to flooding and use technology to streamline your processes. 

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R&R podcasts default thumbnail
June 11, 2025
46:09
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Catastrophe Panel – Back to the Basics Part 2

In this episode of Ask The Expert, we are tackling catastrophe preparedness, back to the basics part 2.  Our panel of industry experts share their experiences, overcoming hurdles and implementing strategies to help protect their communities, teams and collaborate with local, state and government officials. 

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