If you had a large loss come in, when would you prefer to get the call? How about 11 o’clock on a Monday morning? That’s how this case study begins – with a broken fire suppression line at a major event center in Metro Detroit.
How many times have we gone into a water loss involving a hardwood floor and several months after you’ve completed the work there is now a noisy wood floor concern in the area of the water loss? As a certified wood floor inspector, I see this time after time and in many cases the water restoration professional is unaware of the characteristics of certain wood products.
We were called to a residential water damage that was a result of freezing temperatures and discovered after the homeowners returned from being out of the country.
For several years, BrightStar Care of Madison, WI had been having trouble keeping water out of their basement. Basically, every time Madison experienced heavy rainfall, BrightStar’s basement filled with water.
Using the proper piece of moisture detection equipment at the appropriate time is essential for a professional water damage restorer to accurately collect data in affected and unaffected areas, monitor drying progress throughout the course of the drying effort, and determine when affected materials have reached the drying standard.
