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In this video, Annissa shares a restorer's email about a job that turned upside-down - and her thoughts about how such a situation could be handled. Unfortunately, this restorer's ordeal is not a one time instance - it's happened to other contractors, too.
Annissa Coy is a 14-year veteran of the cleaning and restoration industry and the co-creator of Firehouse Education and Mobile Cleaning Systems. Have a question for Annissa? E-mail her at Annissa@firehouseeducation.com.
