Fabric Restoration Service Team, Inc. (FRSTeam), the leading national provider of textile restoration services, celebrated its 10th anniversary during its annual RESToration Retreat held at the Silverado Resort and Spa in Napa, California. The event hosted nearly 100 franchise owners, managers, sales representatives and industry guests, and awarded top performers with the FRSTeam Recognition Awards.
Since its inception in 2006, FRSTeam has become one of the most recognized names in the fabric restoration industry. It has been at the forefront of technical innovations, equipping its franchisees with better tools so that they can provide superior service to customers who have experienced a fire or water loss. For example, in 2014 the company developed FRSTrack, the first cloud-based photo inventory system available for textile restoration on a national level, which delivers a detailed photo catalogue and cost valuation of all items being processed for restoration.
FRSTeam has been recognized as one of America’s fastest growing private companies on the Inc. 5000 list for three years running. Today, the franchise has 48 locations and is one of only two restoration brands that operates nationwide. In its lifetime, it has provided restoration services to more than 97,000 homeowners in need.
At the 10-year anniversary celebration, FRSTeam of North and Central Georgia and owner Ron Patrie were presented with the Franchisee Leader Award, the highest honor within the company. Ron and his team have been a part of FRSTeam since 2006, and he was previously awarded the FRSTeam Presidents Award. FRSTeam by Tri State, and owners Jeff Gervasi, Suzanne Stefanelli and Art Katz, were the recipients of this year’s President’s Award, which lauds the franchisee that provides exceptional service and embraces the brand values.
“Each of our franchisees is integral to our success as a brand and we are proud to honor our top performers in front of their peers,” said Jim Nicholas, FRSTeam president. “As we transition into our second decade as a national brand, we are more committed than ever to providing outstanding service in textile restoration to those in need.”
Other award winners include:
- Top Jobs Growth Award – FRSTeam of Houston in Houston, Tex.
- Top Sales Leader – FRSTeam by Lansing Cleaners in Lansing, Ill.
- Sales Growth Award – FRSTeam by Custom Commercial in Wildomar, Calif.
- Top Sales Growth Percentage Award – FRSTeam of Central Ontario in Toronto, Canada
- Operations Superstar – Rachel Gast of FRSTeam by Custom Commercial in Wildomar, Calif.
- Sales Superstar– Brett Nichols of FRSTeam by Lansing Cleaners in Lansing, Ill.
- FRSTaid Survey Superstars – FRSTeam by DKS Dry Cleaning Restoration in Parma, Ohio
FRSTeam’s personalized service and core business practices based on family values have contributed to its success as one of the fastest growing private companies in the U.S.